Companies using Freshdesk by Freshdesk Inc in 2025
As of 2025, 7,723 verified companies use Freshdesk – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.
What is Freshdesk by Freshdesk Inc?
Freshdesk by Freshworks is a cloud-based customer support software designed to streamline customer service operations. It provides tools for ticketing, knowledge base management, self-service portals, and multi-channel support including email, phone, chat, and social media. It’s widely used to streamline operations in areas like customer service, IT support, and sales. It is particularly beneficial for customer support teams, help desk departments, and businesses focused on enhancing customer experience across various industries.
Last updated date
Number of Companies using
7,723
The majority are based in the
United States
Most common industry?
Software
Freshdesk’s sample user list in 2025
We have data on 7,723 companies that use Freshdesk. Our Freshdesk customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.
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Freshdesk users and customers by country
2.6K Companies
2.6K Companies
2.6K Companies
2.6K Companies
Where Freshdesk Shows Up Most
Freshdesk is used across a wide range of sectors:
Software
Business Services
Manufacturing
Education
Custom Software & IT Services
From lean startups to global enterprises, Freshdesk’s footprint is wide, and that means opportunity.

Tech Stack Database
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FAQs
Contact UsHow latest this data is?
This data is updated on July 1, 2025
What is Freshdesk?
Freshdesk is a cloud-based customer support software designed to streamline customer service operations. It offers tools for ticketing, knowledge base management, self-service portals, and multi-channel support.
How many companies are using Freshdesk in 2025?
As of 2025, 7,723 verified companies are using Freshdesk.
What types of companies use Freshdesk?
Companies across various industries, sizes, and geographies utilize Freshdesk for customer support. It’s used in customer service, IT support, and sales.
Which country has the highest number of Freshdesk users?
The United States has the highest number of companies using Freshdesk.
Which industry uses Freshdesk most?
The software industry is the leading user of Freshdesk.