Companies using OTRS by OTRS AG in 2025
As of 2025, 149 verified companies use OTRS – across industries, company sizes, and geographies. This is real, verified data. Whether you’re looking to analyze the market, build a target list, or get a sales edge – this is your starting point.
What is OTRS by OTRS AG?
OTRS is a service management suite by OTRS AG. It’s designed to streamline communication and workflow automation, particularly for IT service management (ITSM), customer service, and security operations. It finds application across various industries and is used by departments within companies focused on IT, customer support, and security.
Last updated date
July 1, 2025
Number of Companies using
149
The majority are based in the
Germany
Most common industry?
Business Services
OTRS’s sample user list in 2025
Company Name
Country
Industry
Employees
Revenue
Product
We have data on 149 companies that use OTRS. Our OTRS customers list is available for download and comes enriched with vital company specifics, including industry classification, organizational size, geographical location, funding rounds, and revenue figures, among others.
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OTRS users and customers by country
Germany
Brazil
2.6K Companies
United States
2.6K Companies
United Kingdom
2.6K Companies
Italy
2.6K Companies
Where OTRS Shows Up Most
OTRS is used across a wide range of sectors:
Business Services
Consumer Services
Repair Services
Custom Software & IT Services
Telecommunications
From lean startups to global enterprises, OTRS’s footprint is wide, and that means opportunity.
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FAQs
Contact UsHow latest this data is?
This data is updated on July 1, 2025
What is OTRS by OTRS AG?
OTRS is a service management suite designed to streamline communication and workflow automation, particularly for IT service management (ITSM), customer service, and security operations.
How many companies are using OTRS in 2025?
As of 2025, there are 149 verified companies using OTRS.
What industries are using OTRS?
OTRS is used across various industries, including Business Services, Consumer Services, Repair Services, Custom Software & IT Services, and Telecommunications.
Which country has the most companies using OTRS?
Germany has the highest number of companies using OTRS.
Can I get a list of companies using OTRS?
Yes, a list of OTRS customers is available for download, enriched with company specifics like industry, size, location, funding, and revenue.